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A First-Time Manager's Guide to Success
A starter kit for new people leaders on what to do before your first day, and how to have an effective first week.
Managing Up: A Field Guide
Managing up isn’t about flattering your boss — it’s about owning the relationship with the person who has the most influence over your career. This guide covers how to diagnose your manager’s style, what to ask them early in any new relationship, the most common managing up mistakes and how to fix them, and how to navigate specific situations when the relationship is strained.
How to Give Feedback That Actually Changes Behavior
Most managers give feedback. Few give feedback that sticks. This guide breaks down the four reasons feedback fails, then gives you a repeatable four-part framework — Situation, Behavior, Impact, Next Step — with side-by-side examples showing ineffective vs. effective delivery. Includes a section on handling the most common reactions: defensiveness, denial, and empty agreement.
The Structured 1:1 Template for Managers
The 1:1 is the most underused tool in a manager’s kit. This template gives you a repeatable 30-minute structure that keeps 1:1s developmental rather than operational — including a five-section weekly framework, a monthly deep-dive question bank, and the five most common 1:1 mistakes and how to fix them. Designed to be shared with your direct report before each meeting.
How to Have a Difficult Performance Conversation
Most managers know when a performance problem exists months before they address it. This guide gives you a structured approach to the conversation you’ve been avoiding: how to prepare, a five-part conversation framework, what to say at each stage, how to handle resistance, and what to do in the 24 hours after — including when to involve HR.
How to Build a High-Performing Team From Scratch
High-performing teams are built deliberately, not accidentally. This guide covers the five foundations every high-performing team requires — Clarity, Standards, Trust, Accountability, and Growth — plus how to set the right conditions in your first 60 days, how to manage different performers differently, and the warning signs that a strong team is starting to slip.
Promotion Readiness Scorecard
Score yourself across the five dimensions that actually drive promotion decisions -- Performance, Visibility, Leadership Presence, Sponsorship, and Business Impact. Identify your biggest gap and walk away with a prioritized 90-day action plan.
How To Have the Promotion Conversation
Most promotion conversations fail not because the person wasn't ready -- but because they handled it wrong. This guide covers when to have the conversation, what to say, how to handle pushback, and what to do after. Includes sample language and a follow up email template.
New People Manager: First 90-Day Checklist
A phase-by-phase checklist for your first 90 days as a people manager: diagnose before you prescribe, provide clarity on direction, then raise the bar on performance, Includes the five most common new manager traps and a clear definition of what good looks like at 90 days.
The Hiring Room: Amazon TA Leader’s Interview Playbook
This is not a list of behavioural questions. It’s a comprehensive, end-to-end interview strategy guide from a former Amazon Talent Acquisition leader and Stanford graduate — designed to help you think, prepare, and perform like a top candidate. We begin before the interview even exists: clarifying who you are, what you want, and how to align your narrative with the roles you’re pursuing. From there, we move through resume positioning, strategic storytelling, behavioural frameworks, executive presence, and what interviewers are actually assessing behind the scenes.
The Clarity Compass: 5 Coaching Questions
This is a short, reflective workbook for high achievers navigating transition, burnout, or ‘what’s next’ moments.
Transitioning from a Manager to a Leader — Strategies to Help You Inspire, Lead, and Support People From All Backgrounds
Making the leap from manager to leader is one of the most pivotal—and challenging—career transitions you can make. It requires shifting from overseeing tasks to inspiring, empowering, and supporting people from all backgrounds. In this event, coaches Debonné N., Dana L., and Caroline K. will share actionable strategies to help you strengthen your presence, build trust, and lead with empathy and accountability. Whether you’re stepping into a leadership role for the first time or refining your approach, you’ll walk away with practical insights to motivate diverse teams and avoid the common pitfalls new leaders face.
Early Career General Resume Template
This blank Word resume template makes it simple to draft an ATS-friendly resume quickly and cleanly for early career professionals.
Your LinkedIn Launchpad: Profile to Profit
LinkedIn Launchpad provides a comprehensive, actionable guide for professionals to optimize their LinkedIn profile and presence for career advance
